Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.

This privacy policy aims to inform you of our commitments relating to the collection, use, processing, disclosure, retention and destruction of personal information. By providing personal information, you consent to its processing in accordance with the provisions set out in this privacy policy, and you grant inspeXimmo Inc., and its partners and service providers where applicable, authorization to process your information personal in accordance with the objectives specified below.

Collection and use

The personal information collected by inspeXimmo Inc. is that provided to us by you, verbally, by email or when you fill out forms on our web page. When you browse our website, cookies allow us to collect information to analyze navigation data on our sites in order to make the necessary improvements.

The collection of certain personal information requires specific consents. inspeXimmo Inc. undertakes to use only essential personal information, and only for the purpose for which it was collected. If at any time inspeXimmo Inc. plans to use your personal information for purposes other than those set out in the Privacy Policy, we will need to obtain your prior consent.

If you choose to refuse or withdraw your consent regarding the collection, use or sharing of your personal information, inspeXimmo Inc. will provide you with relevant information explaining the consequences of this decision. However, please note that if you opt out of inspeXimmo Inc. collecting essential personal information, this may prevent us from providing you with the products or services you have requested.

Categories of Personal Information We Collect

Here is the personal information that inspeXimmo Inc. may collect from you and the purposes for which it is collected:

Identification information: first and last name, email and postal address, telephone number for the purpose of providing you with the requested services.

Information when you book a service with inspeXimmo Inc.: relevant information and documents concerning the building to be inspected such as the address of the property, the seller's declaration, work invoices, construction plans, etc. in order to provide you with the services requested.

Information regarding a question, comment or complaint: information you provide to us in order to respond to your questions, comments or complaints. 

Information about your use of our website: information collected through cookies to analyze browsing data. For more details, refer to the Cookie Use Policy.

Information from external suppliers: Social insurance number, void check or bank details in order to make payment and produce tax documents required under applicable laws.

Access and disclosure 

Personal information collected by inspeXimmo Inc. is accessible only to our employees or suppliers when necessary to carry out their functions. Employees or suppliers are required to permanently guarantee the confidentiality of this information and are regularly trained and made aware of security measures and the protection of personal information. Certain communications require your consent.

Conservation and destruction

Personal information collected by inspeXimmo Inc. is maintained securely, under the control of inspeXimmo Inc., and may be stored on cloud services located abroad. inspeXimmo Inc. retains your personal information securely for as long as it is necessary to support its business, achieve its mission and provide its services to you. The retention period is in accordance with the retention schedule approved by Bibliothèque et Archives nationaux du Québec, which allows inspeXimmo Inc. to comply with legal or regulatory requirements, or to provide this information as evidence in the event of a dispute or lawsuit in which inspeXimmo Inc. would be involved.

Personal information will be securely destroyed once its useful life has expired.

Links to other websites

Our website includes hyperlinks to other websites. These links are provided for your convenience only. Please note that information shared on these sites is not subject to this Privacy Policy, but rather to the privacy policies of the corresponding external sites. inspeXimmo Inc. disclaims any responsibility for third party websites.

Protection of your personal information

inspeXimmo Inc. implements security measures corresponding to the level of sensitivity of your personal information. The measures include in particular the following points: use of passwords for all workstations, access management, IT backup, securing IT components, locking file cabinets, information and awareness sessions, confidentiality incident management process and security.

Access to your personal information

For any request for access to information concerning your personal information, you can contact the person responsible for confidentiality, whose contact details are provided below. Upon written request from you, once we have correctly identified you, you may consult or request to correct or update your personal information. You can contact us at the following contact details:

  • Pierre-André Caron
  • 24, place de l’Épervier
  • Châteauguay (Quebec) J6K 0A5
  • 514-292-0438

Changes to the privacy policy

inspeXimmo Inc. reserves the right at all times to modify the confidentiality policy when necessary in order to reflect significant changes occurring in its internal and external environment. inspeXimmo Inc. will notify you in advance of any significant changes.

The changes are effective as of the update date indicated below.

We invite you to consult the privacy policy regularly to ensure that you are aware of the most recent version.

Privacy policy last updated: September 21, 2023

Cookie Policy


The purpose of this cookie policy is to explain to you how we use cookies on our website. It is also intended to guide you in making informed decisions when browsing our website. 

What is a witness?

Cookies are small files that are stored on your computer when you visit our website. They contain information such as the time of your visit and certain browsing habits. This information is used for statistical purposes and allows us to determine which of the functions of our website are used the most. The information collected by cookies is confidential at all times.

What cookies do we use?

We use Google Analytics which is a web analytics tool that provides basic statistics and analytical tools. This data helps with search engine optimization (SEO). Google advertising cookies are also used to collect demographic information and information on the interests of Internet users. This information cannot be associated with an individual. For more information on the information collected by Google and the use made of it, consult this link: 

The period for which a Google Analytics cookie is retained on your computer or device varies depending on its nature and the purpose of its use. You can delete Google Analytics cookies and other cookies at any time by clearing your browser's cache.

Last updated: September 21, 2023